1. Information Collection
(a) We may collect, store, and utilize the following types of personal information:
– Information about your computer and your interactions with our website, including your IP address, URL, geographical location, domain, browser type and version, operating system, referral source, visit duration, page views, and navigation behavior.
– Details of transactions conducted between you and us on our website, such as product purchases, preferences, messages, requests, and search patterns, even if you do not register on our website.
– Information that you provide for registration purposes, including but not limited to your name, billing and delivery addresses, email address, phone number, payment methods, purchase history, and password.
(b) We may also collect information when you subscribe to our website services, email notifications, newsletters, surveys, or special offers.
(c) Any other information you voluntarily send to us.
(d) Information provided for order processing, inquiries, surveys, website improvements, or to receive special offers.
By accessing and browsing our website, you agree that we may use the above information and other data collected during your visit to contact you or record your visit, whether by us or affiliated companies. You acknowledge that this does not infringe upon your rights, both at the time of access and in the future.
When registering for online ordering, please provide all requested information to facilitate receiving product offers, updates, and promotions.
2. Cookies
Cookies are small pieces of data sent from a web server to a web browser, stored by the browser, and sent back to the server with each page request. We use both “session” and “persistent” cookies on our website to enhance your browsing experience and recognize you upon return visits.
- Session cookies are deleted when you close your browser.
- Persistent cookies remain stored on your computer until deleted or until a specified expiry date.
Our advertisers and payment service providers may also use cookies. We may display interest-based ads tailored to your browsing behavior using cookies. You can manage your cookie preferences, but disabling cookies may affect your experience on our website.
3. Use of Personal Information
We use your personal information to:
(a) Administer the website.
(b) Personalize your browsing experience.
(c) Enable the use of website services.
(d) Process orders and provide products/services.
(e) Send invoices and collect payments.
(f) Send non-marketing communications.
(g) Send email notifications and newsletters.
(h) Provide statistical data to third parties (users remain anonymous).
(i) Address inquiries and complaints.
(j) Any other necessary uses.
Financial transactions on our website are processed through our payment service provider. Your information will be processed according to their privacy policies.
4. Disclosures
We may disclose your information to employees, officers, agents, suppliers, or subcontractors, and as required by law, legal proceedings, or to establish, exercise, or defend our legal rights. In case of a business sale, your data may be disclosed to potential buyers or competent authorities as deemed necessary.
Except as outlined in this policy, we do not share your information with third parties.
5. International Data Transfers
Your information may be stored, processed, and transferred between countries in which we operate. Some countries may not have data protection laws equivalent to those in your country. By using our services, you consent to such transfers.
6. Security
We take reasonable technical and organizational precautions to safeguard your personal information, but data transmission over the internet is inherently insecure. You are responsible for keeping your password confidential.
7. Policy Amendments
We may update this privacy policy from time to time by posting a new version on our website. Please check for occasional updates.
8. Your Rights
You can opt out of receiving marketing communications at any time by emailing info@exactextract.lk
9. Third-Party Websites
Our website may contain links to third-party websites or applications. We are not responsible for their privacy policies or practices.
10. Updating Information
Please inform us if your personal information needs to be corrected or updated.
11. Children
We do not sell products to individuals under the age of 16 online. If you are under 16, please do not share personal information with us. Parents or adults may purchase products for minors.